Frequently Asked Questions

If you have any questions that we do not answer in the following FAQ then please feel free to contact!

Do you offer handpicking service?

We also offer hand picking options for wholesale customers. For hand picking appointment please get in touch and we will be happy to meet in person.

How to place an order?

To place an order you need to registered via my account and after login simply browse the catalogue put the items that interest you on the basket and than go to Checkout Basket page and than click ”Proceed to Checkout”. Enter your billing and shipping address and pay through PayPal .

Minimum Order

As a wholesaler our minimum order is any 5 items on all online orders. All our catalogue wholesale prices are exclusive of shipping charges. and VAT.

For EU Customer VAT Charges

As we are business to business supplier, For EU (except UK) customers there are following  2 options:

Option 1: If you are VAT registered in EU country than during checkout put your VAT number and our automated checkout system which is linked with EU VAT register will validate your VAT within few seconds. And after successful validation, the VAT will be removed. (Important Point: Please during checkout put your VAT registration address as shipping address, as we only ship to VAT registered address)

Option 2: If you are not VAT registered in EU than we will charge 20% VAT as usual.

Shipping

We provide Free shipping to UK orders only.  For EU and worldwide shipping charges are calculated by total cart weight that are included in final checkout prices. Following are our shipping services:

. UK, Jersey, Isle of Main, EU: Economy Trackable Shipping via road

. Non EU : International Economy Tracking Airmail Service

Payment Method

We accept: PayPal payment only. Customer can pay via debit or credit card via our PayPal checkout.

For Non European Countries Customer

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.  Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Return Policy

We have customer friendly return policy

(For details please browse Terms & condition section above)

Can I Buy BY The Kilo?

          No, we do not sell by the kilo our items are sold individually.

How Do We Differ From The Rest

In contrast to other wholesalers we provide detail description of the garment condition and real time multiple pictures same as in online retail business. This help our customers to do a well inform buying decision, eliminate waste and maximise profits.