Frequently Asked Questions

If you have any questions that we do not answer in the following FAQ then please feel free to contact!

Do you offer handpicking service?

We also offer hand picking options for wholesale customers. For hand picking appointment please get in touch and we will be happy to meet in person.

How do you check your garments quality?

In contrast to other wholesale suppliers, all our branded garments are carefully handpicked by our dedicated handpicked team for our wholesale customers. To  minimise human errors, We have a robust quality checking system in place. Once we receive our delivery, first the shop floor staff check the quality of garments and put away into designated cages.   Once order come picker check quality of garments and pass on to shipping team. Than the packing staff double check the quality of garments. Please note that due to human error up to 5% of grading error is possible with wholesale orders.

Garments grading system?

Since we sell vintage clothing, we have implemented a grading system in order to clearly communicate the quality of our products. Read these carefully before purchase.

1. Grade A: These items are in good used condition. They have no holes or rips and no broken zippers or buttons. There may be minor stains on certain items, but those should be easily washable. These are items that just need a wash and are ready to be sold on retail!

2. Grade B:  These items are in fair used condition with rips, holes, repairs, missing or broken buttons and un-washable stains. Broken zips puller but zips are in working condition.

How to place an order?

To place an order simply browse our website, put the items that interest you on the basket and than go to Checkout Basket page and than click ”Proceed to Checkout”. Enter your billing and shipping address and pay through PayPal. Customer have the choice to open an account at checkout or can checkout as guest.

Minimum Order?

There is no minimum spend on all online orders. All our catalogue wholesale prices are exclusive of shipping charges. and VAT.

VAT Number At Checkout?

For Non VAT registered customers, please write “NONE” in VAT Number box at checkout and click proceed to PayPal. This will take customer to PayPal payment page and they can pay via debit, credit or PayPal payment.

Shipping

Free UK shipping on orders over £500 Ex VAT.  For EU and worldwide shipping charges are calculated by total cart weight that are included in final checkout prices. Following are our shipping services:

. UK, Jersey, Isle of Main, EU: Economy Track able Shipping via road

. Non EU : International Economy Tracking Airmail Service

Payment Method?

We accept: PayPal payment only. Customer can pay via debit or credit card via our PayPal checkout.

For European & Non European Countries Customer?

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.  Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Return Policy?

We have customer friendly return policy

(For details please browse Terms & condition section above)

Can I Buy BY The Kilo?

          Yes we offer bulk kilo sale on our website.

How Do We Differ From The Rest?

In contrast to other wholesalers we provide detail description of the garment condition and real time multiple pictures same as in online retail business. This help our customers to do a well informed buying decision, eliminate waste and maximise profits.